How to request deletion
Email us at info@upwardexec.com from the email address associated with your account, with the subject line “Delete my account.”
To help us locate and verify your account, please include:
- the email address you use to sign in to Upward Exec, and
- your display name, if you have one set.
We may contact you to confirm the request before we proceed, so that no one else can delete your account.
What gets deleted
Once your request is verified, we permanently delete the personal information tied to your account, including:
- your email address and display name;
- your device push-notification token and platform information;
- your subscription status and any promo-code association;
- your message delivery and read history.
After deletion you will no longer receive messages or notifications, and you will need to create a new account to use the App again.
What we may retain
We may keep a limited amount of information where the law requires it or for legitimate business purposes such as security, fraud prevention, and accounting — for example, records needed to comply with tax or audit obligations. Any retained data is kept only as long as necessary and is then deleted.
Note that app-store subscriptions or purchases (through the Apple App Store or Google Play) are managed by those stores. Deleting your Upward Exec account does not cancel a store subscription — manage or cancel that in your Apple or Google account settings.
How long it takes
We process verified deletion requests within [30] days. If we need more time or additional information to verify your identity, we will let you know.
Questions
UpwardExec Email: info@upwardexec.com